Penelope

CURRENT NASHVILLE DELIVERY OPTIONS:

We currently deliver flowers Monday - Friday in the Greater Nashville area. If you have needs outside of this schedule, please fill out our Custom Floral Order form.

SAME DAY ORDERS:

For same day order availability, text 6158640447! We source our flowers for the day of your desired delivery so that they are as fresh as possible, and in order to provide this service, we typically need minimum 24 hours notice.

We always do our best to accommodate our customers’ delivery needs.  However, we are not always able to guarantee delivery at a specific time of day, especially during busy holiday periods.  To request a specific delivery time, please type it into the Special Delivery Instructions field during checkout. Before major holidays, we strongly recommend that you place your orders several days in advance. 

Our delivery times are generalized to “morning” and “afternoon” deliveries. If you require a timed delivery, please call and speak with our designers to make those arrangements. It is your responsibility, as the sender, to ensure that the recipient will be at the location of the delivery on the date of delivery. If the recipient goes home early (if delivered to a workplace) or is out of town (for home deliveries), unbeknownst to us, it is not cause for refund as we have fulfilled our obligation in delivering upon the date of request as ordered by the sender. We do not redeliver orders, and if there is a specific reason we feel unable to leave it at the delivery address, we will bring it back to our studio, where the recipient can arrange a time with us to pick it up.   

How should I maintain my flowers?

As flowers are perishable, you must water them, otherwise they will not last long. It is the recipient’s responsibility to re-cut and water the arrangement. Upon receipt, cut the stems about 1" with secateurs and put them directly in the water in your vase. Change the water every two days, taking care to cut the stems each time. 

We use the most fresh, seasonal flowers to create each bunch, therefore there is no standard ENFS by Foliage arrangement.  Flowers will vary to the image due to their availability. Flowers we substitute will be of equal or greater value. Since Mother Nature is our ultimate decision maker on what is available to us, we don't offer replacement bouquets due to substitution issues. As all flowers are not always in season, or not in stock, we reserve the right to substitute blooms with a similar “look” and feel without prior consultation.

We make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. If you require a specific product, please call and check for its availability. We do not guarantee specific blooms. 

In single-variety arrangements, the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa. We cannot guarantee specific flower varieties, but make every effort to provide the freshest and most beautiful option available on the day we make your order